Covering Hampshire, Surrey and West Sussex
Privacy Policy
Effective Date: 1st November 2026
Who We Are
South Downs Precision Tiling is a trading name of Climate Facility Solutions Ltd.
We provide bathroom fitting and tiling services across the UK. We are responsible for looking after any personal information you share with us.
If you have any questions about your data, please contact us at:
Email: enquiries@southdownsprecisiontiling.co.uk
Telephone: +44 (0)7435 931026
Address: 4 Quarry Cottages Wheatsheaf Enclosure Liphook Hampshire GU307EQ
What Information We Collect
We only collect information that helps us respond to your enquiry and carry out our work. This may include:
- Your name
- Address
- Email address
- Telephone number
- Details about your project
When you visit our website, basic technical information (such as your IP address and pages viewed) may also be collected automatically.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Carry out bathroom fitting and tiling work
- Manage payments and records
- Meet our legal and tax obligations
We do not sell or pass your information to third parties for marketing purposes.
Website Hosting & Videos
Our website is hosted by GoDaddy.
We use Vimeo to display videos of our work. When you watch a video, Vimeo may collect information such as your IP address and interaction with the video. This is controlled by Vimeo’s own privacy policy.
How Long We Keep Your Information
- Enquiry details: up to 12 months
- Customer and financial records: typically 6 years (as required by UK law)
After this time, information is securely deleted.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your data
- Ask us to correct inaccurate information
- Request deletion (where appropriate)
- Object to how we use your data
If you are unhappy with how your data is handled, you can contact the UK regulator:
Information Commissioner’s Office (ICO)
Updates
We may update this policy occasionally. The latest version will always appear on this website.
South Downs Precision Tiling
A Trading name of Climate Facility Solutions Ltd